Barts NHS Trust and CLAHRC Improvement Leader Fellowship 2017
NIHR CLAHRC NWL have partnered with Barts Health NHS Trust to create a fellowship programme focussed on the flow of patients through the Trust. Fellows are working in trios and duos to improve flow on the ground and improve the patient experience at Barts Health.
Alicia is Associate General Manager for Cardiothoracic Surgery & Peri-Operative Medicine at St. Bartholomew’s hospital. In 2007 prior to embarking on her degree in English Literature at Queen Mary University of London Alicia worked in Barking and Dagenham implementing the pilot project for Integrated Care within the Community, before moving into Acute healthcare management in 2010. Alicia plans to conduct an improvement project on the cardiothoracic surgery services at Barts to implement the necessary changes that are required to keep up with the rapidly expanding services on site.
Alison is Head of Site Management at the Royal London Hospital. Alison trained as a nurse in North Lothian before moving to London in the 1990s. She has a BA (Hons) in Health Service Management from the University of East London. Alison is working in a trio with Josh Bhatt and Andrew Kelso working on adult acute care flow.
Andrew qualified from the University of Edinburgh in 1998, and completed postgraduate training in Neurology and Epilepsy in Edinburgh and London. He is a Consultant Neurologist at Barts Health NHS Trust, where he is Clinical Director for Neurosciences, Stroke and Trauma. He is an active clinical trialist. He has an interest in neurological disorders in pregnancy, and is co-lead for the Obstetric Neurology service at Barts Health. Other special interests include the management of neurological illness in primary care, and neurological disorders in hard to reach populations.
Craig is a GP with an interest in sports and exercise medicine. He qualified from Manchester Medical School in 2010, and completed his GP training at Whipps Cross Hospital in 2015. He works part-time as a sessional GP in East London, and is currently finishing off his masters degree in sports and exercise medicine at Queen Mary University London. He is the club doctor for Leyton Orient Football Club, and volunteers at a walk in clinic for refugees at a Doctors of the World clinic in Bethnal Green. His fellowship project related to the diagnosis and management of soft tissue injuries within the A&E departments of Barts Trust.
Jeimmy is a Clinical Neurophysiology Consultant currently based at The Royal London Hospital, Barts Health NHS Trust. She is originally from Colombia, where she did her medical training and she was involved in different quality improvement projects in a public hospital in Bogota, Colombia. There she had the opportunity to lead the quality improvement department and developed different projects focussed on patient safety. Then she did her Specialist Registrar training in Clinical Neurophysiology in Spain, where she became a consultant in 2015. She spent the final part of her training at Great Ormond Street hospital, and then decided to move permanent to the UK. Hers CLAHRC project is based on quality improvement in Neurophysiology Department focussed on patient experience.
Jo is a General Manager in Children's Health at The Royal London Children's Hospital. She has spent the last 18 years working within Emergency Nursing as a paediatric Nurse and more recently as an ED Matron. She previously spent 6 months working on a QI project to develop an adult ambulatory care service working closely with the AEC Network. Working as part of a trio, the CLAHRC fellowship improvement work is focussing on the flow of paediatric patients through the hospital. Identifying alternative pathways to move children out of ED as well as alternatives to admission.
Jo is currently interim Matron for Paediatrics on The Royal London Site. Jo has worked at The Royal London Hospital for 17 years and has been ward manager for 8yrs. She has an interest in improving patient flow through the Paediatric service in order to better patient and family experience and improve ways of working. Jo is part of a trio with Dr Vaidya and Jo Conroy.
Josh is Senior Improvement Manager and Listening into Action Lead at the Royal London Hospital. Josh trained as a nurse at the Royal London in the late 90s and has experience of working in Paediatric nursing at Great Ormond St and Guys and St Thomas’ Hospitals. Josh has a passion for improving healthcare and is working in a trio with Alison Forde and Andrew Kelso to improve adult acute care flow.
Dr Mamta Vaidya is a Consultant in Paediatric Intensive Care and the clinical director in Paediatrics at the Royal London Hospital , Barts health NHS trust. I am interest in the human factors related to change and change management. I am currently working on patient flow through the children's hospital with emphasis on patient experience.
MaryCate is currently the Senior Improvement Manager and Listening into Action lead for Corporate Services at Barts, and it has been a long and interesting journey here from volunteer worker with a front-line housing charity. She has worked in multiple service delivery roles in both the NHS and voluntary sector, delivering public health initiatives and healthcare in hard-to-reach and excluded communities. Having worked and managed front-line services for over a decade, a public policy degree changed her perspective: from individual healthcare to population health; who uses services & service utilisation; how services respond; how patients and their families participate in their own care; and how patients are involved in the policy agenda. She has had subsequent positions in public health, joint commissioning, corporate governance and organisational change. With specific interests in the empowerment and participation of front-line staff and patients in service re-design; co-production; transparency and clarity in the measurement of improvement. In her fellowship project, MaryCate is working alongside Alicia Housego to support the improvement programme on the cardiothoracic surgery Services at St Bartholomew Hospital.
Martin is the Patient Experience Lead for Corporate Nursing at Barts Health. Martin started his NHS journey in 1996 with the London Ambulance Service moving into the acute sector in 2004 as a PALS Officer at Whipps Cross Hospital . In his current role he manages the National Patient Survey programme for the organisation along with the real-time feedback and nationally mandated friends and family test. Martin has recently completed a leading collaboratively with Patients, Communities and third sector programme of work with the Kings Fund. This project involved working alongside a community representative building relationships with groups who find it difficult to feedback on their experiences of care at Barts Health. In his fellowship project, martin is working alongside another fellow to explore the improvement of parent’s experiences in the Neonatal services.
Currently working as Clinical Practice Educator in Neonatal Intensive Care Royal London Hospital, qualified as a general registered nurse with over 10 years of intensive care experience. In between I had the opportunity to work for various Medical device company for 12 years in sales and marketing. I have a background in healthcare and business and graduated in 2001 with BA HONS in Business Studies from University of Westminster in 2001 and went on to pursue an MBA with Open University and graduated in 2006. I was awarded a merit for my dissertation; making a difference in Organisation by implementing innovative changes leading to performance improvement and staff retention at Johnson & Johnson sports Medicine division. Since joining Barts Health I been involved in the quality improvement in education for pre-and post-graduate nurses and have work closely with Southbank and City University. I have developed a flair for quality improvement since. By embarking on this journey with CLAHRC I want to make quality improvement to service delivery and parent experience in Neonatal services.