Improvement Leader Fellowship 2015

Aggie Bak

Aggie became interested in elderly nutrition when working in hospital while studying for her degree. She is currently a Research Assistant and a PhD student in College of Nursing, Midwifery and Healthcare in University of West London. Aggie has a degree in Human Nutrition and Masters in Cancer Biology. Aggie's project aims to optimise the fluid intakes of the elderly residing in nursing homes.

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Alex Silverstein

Alex Silverstein is a patient leader and NHS employee. He worked in volunteer management for Diabetes UK for two years before becoming the first President of the International Diabetes Federation’s Young Leaders in Diabetes (YLD) programme. In his role, Alex led 70 young adults from 48 different countries to deliver projects with their national diabetes charities. He has also helped with the development of the YLD’s leadership training, governance structure & communication methods and has given talks around the use of Social Media in the treatment of diabetes. He also sat on the board of the IDF and the World Diabetes Congress’s organising committee, as a voice for young adults worldwide. He also continued to work for Diabetes UK, spending two years leading the national engagement with young adults by managing 40 volunteers to co-create services for young people with diabetes in the UK. Alex is now working on a project across Guys, St Thomas’s and Kings College Hospital in London to improve the delivery of transitional care by using community GPs and Youth Workers. In 2014 he was the only patient leader to win the HSJ’s Rising Star Award, which led Alex towards leading on patient involvement within NHS Change Day 2015, where he launched the national campaign HelloOURaimis with Dr Kate Granger, which focuses on building a partnership model of care between patients and healthcare professionals. His fellowship with CLAHRC is looking at how we can use technology to improve health outcomes for young people with learning disabilities.

Email: Twitter:@AlexYLDiabetes

Ben Ellis

Ben graduated from the University of Manchester with an honours degree in Economics and Social Studies before moving to India to work on an education improvement programme. Since returning to the UK, Ben has held a number of positions in the charity and public sectors, including health service development and transformation roles at the British Red Cross, NHS North Central London and NHS Camden Clinical Commissioning Group. In 2014, Ben joined Diabetes UK where he is currently leading a national team dedicated to spreading good ideas in diabetes care across the NHS.
In 2015, Ben was awarded a National Institute of Health Research CLAHRC Improvement Leaders Fellowship. Over the coming year, his fellowship project will seek to identify how Diabetes UK can influence the adoption of good ideas in the NHS by developing and testing a range of methods for disseminating and diffusing good practice. His research, which recognises that ‘hard’ project management approaches to improvement often overlook the human dimensions and psychological aspects of change, will also explore how social influence and communication can be used to overcome traditional barriers to diffusing good ideas in healthcare.

Cherelle Augustine

Cherelle is a self-employed project manager who found her passion from a young age supporting her uncle on his annual talent showcases. Cherelle was diagnosed with Sickle Cell Anaemia at 6 weeks old and has had a mammoth battle that consisted of an abundance of sickle cell crises, near death experiences, TIA’s (Mini Strokes) and much more. All the while she managed to maintain high self-expectation of her educational and personal achievements.
At 18 Cherelle lost a friend to complications of sickle cell and from that moment she vowed to live a life worth living and pushing forward for both of them. That defining moment led her, her family and friends on a journey to change the multitude of problems faced by those living with sickle cell disease. In 2005 Cherelle, at the age of 19, co-founded a charitable organisation called Broken Silence in memory of her friend with the ambition to gain equality for those living with sickle cell disease, to spread awareness of sickle cell disease and to educate those living with sickle cell disease in regards to knowledge of their rights and support they can obtain. Broken Silence was founded by young people, champions young people and targets awareness towards young people.
Through Broken Silence, Cherelle has been involved in school educational talks, 5 sold out talent contests, involved countless celebrities, lobbied the government gaining governmental support including the formation of the APPG (All Party Parliamentary Group) for Sickle Cell and Thalassemia, developed sickle cell information packages had major coverage on BBC London’s Inside Out and secured many commercial and community support and PR.
Cherelle plans to utilise her CLAHRC NWL Fellowship to challenge traditional health related stereotypes and break the stigma associated with sickle cell disease.


Colin Stacey

Having had Diabetes for over 40 years which resulted in a quadruple heart bypass I felt that I should try to help others to avoid these problems. I took on the role of CEO Diabetes UK Hounslow and have spoken and lectured at many functions. I was part of the DIAFOOT project for people with foot problems resulting from Diabetes. I am a Certificated member of the Royal Institute of Public Health as a Health Trainer, which allows me to undertake cholesterol screening, blood glucose testing and other functions related to Diabetes and Cardio-vascular related problems. My aim within the fellowship is to get every GP’s surgery or clinic to have a trained diabetic nurse within the practice or clinic to ensure that patients receive the correct diagnosis ,care and advice.

Edith Ubogagu

Final Year Palliative Care Registrar, Northwest NIHR CLAHRC Fellow, Lord Darzi fellow
A graduate of Imperial College medical school in 2006, Edith has won several awards and scholarships including the Sir John Cass foundation award, the Vandervell foundation award, the Newcomen Collette scholarship and the Goldberg Schachmann and Freda Becker Memorial fund prize for involvement in medical research. Her interest in clinical leadership, management and change improvement, was sparked by early involvement in the Department of Health’s Chief Medical Officer Clinical Advisor Programme. Inspired, she went on to become the Lord Darzi fellow at Northwest London NHS Trust in 2013. With the support of the Acute Trust Board, she pioneered an advance care planning programme for the trust, aimed at improving end-of-life-care delivery whilst reducing unnecessary readmission within 30-days of discharge amongst frail, vulnerable patients in the last year of life.
Edith has presented at national and international programmes and is currently one of the speakers at the 2015 World Cancer Congress in Beijing. She is also the co-author of the cardiology textbook ‘Cardiology To Impress’ published by Imperial College Press. Her MSc at the Cicely Saunders Institute of King’s College London, centred on the transition of care from hospital to the community for patients discharged with terminal cancer from oncology services. In her current role as the Northwest London NIHR CLARHC fellow, Edith will continue to develop a whole-systems approach to advance care planning (ACP), evaluating how ACP improves care delivery for patients in the last year of life.

Hannah Hockey

Hannah's fellowship project aims to improve the experiences of children receiving speech and language therapy and those of their parents/carers. The project is measuring the effects of a solution-focussed approach to collaborative goal-setting.
Hannah has been working as a paediatric speech and language therapist since qualifying in 2005. She currently works in Early Years clinics in Central London Community Healthcare NHS Trust. Having recently completed her PhD, Hannah is committed to developing her research skills further and to applying these clinically.


Jeffrey Goodall

I come to the Fellowship from a teaching background having completed a Batchelor of Arts at the University of London in Sociology /Sociology of Medicine/Psychology. My thesis centred around issues of child protection, of which two years were spent teaching on a Children’s Psychiatric Unit. This kick started my interest in Family Therapy and the NHS.I worked as a bereavement counsellor at a hospice and following the end of my teaching completed voluntary work on the cardiac support desk at West Middlesex University Hospital .Whilst at this hospital I was asked by A&E consultants to co-ordinate a group of befrienders in A&E. In 2009 I had complex colo- rectal surgery and was an in-patient for two and a half months. My aim within the fellowship is to examine more closely ward based dialogue between clinicians and patients. My research so far has indicated wide variations in practice amongst different stakeholders. My in-patient experience was shaped by clinicians whose attitudes and body language ranged from empathy to indifference. I trust that my research will in a positive way change the dynamics of this important relationship and that an improved model of communication can, in time, be changed for the benefit of patients who are unfamiliar with current clinical practice.

Jide Menakaya

I was appointed to my consultant post at Hillingdon Hospital in 2003. Between 2011 -2014, I successfully carried out a quality improvement project on managing newborn babies with early onset jaundice with a £100000 grant by NWL CLAHRC. During my fellowship year I would like to implement a Family & Child Information Passport in partnership with the Children’s Services at the Boroughs of Ealing and Hillingdon. This FACT passport would enable families to access and be supported by appropriate agencies in their local community to safeguard the lives of their young babies and reduce the risk of sudden unexpected deaths in infancy.


Keely Wilson

Keely studied Podiatry as University of Southampton and following completing her Masters in Health and Rehabilitation has been in working in governance and patient safety roles. Keely is currently working as Safety and Effectiveness Manager in the Corporate team at Imperial College Healthcare NHS Trust and is responsible for ensuring process are embedded for reporting and learning from incidents.
Keely's project aims to create a Safety teaching programme for staff in order to improve learning from mistakes and reduce harm to patients.

Ruth Thomsen

My career in Healthcare Science started in 1984 as a student NHS Medical Physics and Physiological Measurement Technician (Audiology). Whilst the majority of my career has been dedicated to the NHS I have also spent some years in Education and Training, Manufacturing and Humanitarian Audiology. I have represented Audiology nationally for the British Academy of Audiology, and the Academy of Healthcare Science. I participated in working groups for Modernising Scientific Careers, Audiology Networks and the Professional body. Following a Clinical Leadership Fellow program in 2012 I was seconded to the Chief Scientific Officers (CSO) team at Department of Health where I worked closely in Any Qualified Provider early review and with Professor Adrian Davis OBE as Audiology advisor to the CSO. I was appointed Scientific Director for London last year. I work within the Medical Directorate at NHSE (London). This role gives me a unique opportunity to enable Healthcare Science and diagnostic services in London to have strong representation at strategic level. I chair the LSDN and work in collaboration with many groups and networks across HCS in London. Nationally I with the Chief Scientific Officer and her team to ensure that NHSE work streams are carried through to the regions. I continue to work clinically one day a week at Imperial. I am supported in my role by three wonderful teenage daughters and some truly inspirational colleagues and friends.

Stephen Ashford

Stephen completed a PhD at King’s College London investigating the measurement of arm function following focal interventions for spasticity. This work resulted in the development of the Arm Activity measure (ArmA). In 2012 he became consultant physiotherapist and in 2013 NIHR Clinical Lecturer and is undertaking further investigations into focal spasticity and measurement of outcome. A component of this work has resulted in the development of the Leg Activity measure (LegA). Stephen completed a Post Graduate Certificate in non-medical prescribing in 2013 at London Southbank University. Stephen’s ongoing work includes the use of Goal Attainment Scaling (GAS). His research has considered the use of GAS alongside standardised outcome measures (such as ArmA and LegA), considering the need for standardisation of measurement alongside measures responsive to very specific and individual changes in many patients undergoing rehabilitation. He has published peer-reviewed papers in the rehabilitation literature, as well as book chapters and clinical guideline contributions.

Venetia Wynter-Blythe

Venetia is the Lead Upper Gastro- Intestinal Clinical Nurse specialist at Imperial College NHS Trust. She qualified from the University of Southampton in 1999 and has since worked in the field of oncology, specifically UGI over the past 10 years. Venetia is the national CNS and AHP lead on the AUGIS council. Venetia’s project for the CLAHRC Fellowship is the development of a multidimensional programme to improve pre-operative assessment and optimisation prior to OG cancer surgery.